Returns & Refunds
Our 30-Day Policy: Items must be unworn with original tags attached and returned within 30 days of delivery.
Start a Return or Exchange
Please review our options below. We highly recommend choosing an Exchange or Store Credit to take advantage of our free shipping labels!
| Feature | 1. Exchange | 2. Store Credit | 3. Refund |
|---|---|---|---|
| Shipping Label | FREE (WE PAY) | FREE (WE PAY) | Customer Pays |
| Return Fee | $0 | $0 | $0 |
| New Item Shipping | $0 (FREE) | $0 (FREE) | N/A |
Option 1: Even Exchanges (Free Shipping)
Need a different size? We cover the shipping costs both ways so you get the perfect fit.
- Log into the Account Portal and select your item.
- Required: In the comment box, please type the New Size you would like.
- We will email you a prepaid shipping label.
- Once we receive your item, we will ship your exchange immediately at no additional fee.
*Note: If the requested exchange item is no longer available at the time of processing, you will be automatically issued Store Credit for the full value of the item.
Option 2: Store Credit (Free Shipping)
Not ready to pick a new item yet? Get full credit to use whenever you like.
- Log into the Account Portal and select your item.
- In the comment box, type Store Credit.
- We will email you a prepaid shipping label.
- When we receive the item, you’ll receive a code for 100% of your item's value.
*Note: If an exchange was preferred but the item is unavailable, Store Credit is our standard automated alternative to ensure you don't miss out.
Option 3: Standard Refund
- Initiate your return via the Account Portal.
- For refunds, customers must purchase their own shipping label.
- Mail the item back to us; once inspected, we will refund your original payment method.
Please Note: Original shipping costs paid at the time of purchase are non-refundable and not eligible for refund.
Need help? Our team is here to assist with your return process.